Complaint and Commendation Forms

The Calcasieu Parish Communications District is committed to the prevention, preparedness and protection of our institutions and community. If you had a positive experience involving any member of our agency and you would like to share with us, please fill out the form. We would love to hear from you! Your commendation of exceptional service provides the individuals that you acknowledge with a greater sense of pride, which increases morale and motivation.

The Assistant Director will thoroughly review and investigate all complaints submitted to the agency. Allegations of criminal misconduct will be handled by law enforcement separately from the internal investigation. All investigation details are confidential, and the complainant will be kept informed of the status. Investigations typically conclude within 15 working days, though complex cases may take longer. At the end of the investigation, findings will be shared with both the employee and the complainant, classified as one of the following: Unfounded, Exonerated, Inconclusive, Sustained